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  • What is FISH DOCKTOR's return policy?
    FISH DOCKTOR offers a 30-day return policy from the date of purchase. If you are not satisfied with your purchase, you may return the item within 30 days for a full refund. Please note that all return shipping costs must be paid by the customer.
  • Why do FAQs matter?
    FAQs are a great way to help site visitors find quick answers to common questions about your business and create a better navigation experience.
  • How can I track my order?
    You can track your order by logging in to your FISH DOCKTOR account and clicking on the "My Orders" link. Here you will be able to view the status of your order, including tracking information if it is available. If you need further assistance tracking your order, please contact our customer service team for assistance.
  • Does Fish Docktor offer worldwide shipping?
    Yes, we offer worldwide shipping for our lures and accessories. However, we do not ship knives internationally.
  • What payment methods does FISH DOCKTOR accept?
    FISH DOCKTOR accepts all major credit cards, PayPal, and Apple Pay.
  • Does FISH DOCKTOR offer same day shipping?
    Yes, FISH DOCKTOR offers same day shipping for orders placed before 1pm EST Monday-Friday. All orders placed after 1pm EST will be shipped the following business day.
  • What is an FAQ section?
    An FAQ section can be used to quickly answer common questions about your business like "Where do you ship to?", "What are your opening hours?", or "How can I book a service?".
  • How long has Fish Docktor been in business?
    Fish Docktor has been in business since 1980.
  • Where can I add my FAQs?
    FAQs can be added to any page on your site or to your Wix mobile app, giving access to members on the go.
  • What is FISH DOCKTOR's mission?
    At FISH DOCKTOR, we strive to provide the highest quality and most innovative products to help all who fish. We also strive to offer scholarships and educational programs to help students become more knowledgeable and successful in their fish keeping endeavors.
  • How do I add a new question & answer?
    To add a new FAQ follow these steps: 1. Manage FAQs from your site dashboard or in the Editor 2. Add a new question & answer 3. Assign your FAQ to a category 4. Save and publish. You can always come back and edit your FAQs.
  • How do I edit or remove the 'Frequently Asked Questions' title?
    You can edit the title from the FAQ 'Settings' tab in the Editor. To remove the title from your mobile app go to the 'Site & App' tab in your Owner's app and customize.
  • Can I insert an image, video, or GIF in my FAQ?
    Yes. To add media follow these steps: 1. Manage FAQs from your site dashboard or in the Editor 2. Create a new FAQ or edit an existing one 3. From the answer text box click on the video, image or GIF icon 4. Add media from your library and save.
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